Returns Policy

Thank you for your purchase. We want you to be satisfied with your order. Please read this policy carefully to understand your rights and responsibilities regarding returns, refunds, and replacements.

Returns

You have the right to return your order within 14 days of receiving the goods, without providing any reason, in accordance with applicable consumer protection regulations.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be returned in its original packaging whenever possible.
• You must contact us before sending the item back.

Damaged or Broken Items

We carefully pack all products to prevent damage during transport. However, if your item arrives damaged or broken, we will replace it.

Once the damage is confirmed, we will arrange a replacement shipment.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and applied to your original payment method within a reasonable number of days, depending on your payment provider.

Shipping costs paid at the time of purchase are non-refundable, except in cases where the product is defective or incorrect.

Non-Returnable Items

• Custom or personalized products
• Items damaged due to misuse or improper handling by the customer

Exchanges

We replace items only if they are defective or damaged. If you need an exchange, please contact us first.

Return Shipping

When returning an item:

• The customer is responsible for return shipping costs unless the product is defective or damaged.
• We recommend using a trackable shipping service.
• We are not responsible for returns lost in transit.

Contact Information